Fast-growing enterprise phone system app switched to Bandwidth platform for greater call connectivity and reliability.
Raleigh, North Carolina – (BUSINESS WIRE) – August 4, 2015 – With a growing user base and a new round of funding, Truly Wireless is rapidly changing how business users manage calls on their smartphones. When the company’s existing cloud communications platform provider lacked the telecom quality and reliability necessary to serve its enterprise-grade customer base, it integrated Bandwidth’s network and platforms to deliver a high-quality calling experience for its business users.
Truly Wireless is the first business voice platform built for the 3G/4G wireless network, transforming any smartphone with a cellular connection into an enterprise-ready business communications device. Enterprises using its technology benefit from business voice features, carrier-grade service and enhanced mobility while reducing on-premise hardware costs by as much as 100 times. Installation is simple, as users download an app onto any iOS or Android device, sign in with their business account and benefit from enhanced native calling capabilities.
For an enterprise-grade phone system to obtain new users it’s necessary to provide a nearly flawless degree of call reliability and quality. But during its testing process with a prospective customer, Truly found that it was not able to obtain a high percentage of connected calls with major wireless carriers using its legacy providers. In response, it sought out a platform that could provide a higher degree of consistency – and arrived at Bandwidth.
Bandwidth’s network equipped the Truly Wireless team with voice technology it could trust, improving its success rate to close to 100 percent. The Truly Wireless team was impressed with Bandwidth’s direct-to-carrier APIs, allowing access to seamless voice without any third party resellers. The design of the enterprise-grade platform resulted in a higher quality call experience for its customers, delivered in a cost-effective fashion that helps the company improve its market position.
“As an enterprise product, our customers rank call quality and reliability as their most important criteria for choosing their voice provider; it’s not something they’re willing to sacrifice at any cost,” said Erol Toker, CEO and Founder, Truly Wireless. “To provide that level of service, you can’t build on top of providers who monetize cheap routes. You need get as close to bare metal as you can. Bandwidth is uniquely positioned to offer this level of access because of its incredible network. This made them the perfect partner.”
“A high-quality voice experience is critical to Truly Wireless’ ability to disrupt the enterprise phone market,” said Steve Leonard, EVP and General Manager, Bandwidth. “We pride ourselves on delivering a enterprise-grade calling experience, along with platforms and APIs that help innovative products grow and scale cost-effectively. This is the combination that a true enterprise provider requires to compete effectively to win market share and grow.”
To learn more or sign up for the Bandwidth App Platform, visit https://www.bandwidth.com/api-platform.
Bandwidth is the business-grade CPaaS company powered by the nation’s largest VoIP network. Bandwidth’s solutions are shaping the future of how we connect—with embedded voice and text for mobile apps and large-scale enterprise level solutions, and a category disrupting WiFi-first mobile phone service. At the core of Bandwidth’s offering are communications APIs that allow companies to launch and scale next generation apps and solutions using the nation’s largest VoIP network. Bandwidth’s APIs provide easy access to phone number provisioning, voice calling, messaging and emergency services, all built atop Bandwidth’s own nationwide network.
About Truly Wireless
Truly Wireless is the first business voice platform built for the 3G/4G wireless network, transforming any smartphone with a cellular connection into an enterprise-ready business communications device. Enterprises using its technology benefit from business voice features, carrier grade service and enhanced mobility while reducing on-premise hardware costs by as much as 100x. Founded in 2013, Truly Wireless is an AngelPad alumnus and is backed by leading investors including Greylock Partners, Index Ventures, Boldstart Ventures and ENIAC ventures, among others, with offices in New York and San Francisco.