Company combines inetwork wholesale and SIP Trunking businesses into a single entity in response to the changing needs of its customer segments
RALEIGH, NC – March 6, 2013 – Bandwidth, the leading choice for innovative and scalable voice, 9-1-1 and SMS solutions, today announced the unification of its inetwork wholesale division and its SIP Trunking business into the new Bandwidth Wholesale and Enterprise Division. The move further expands Bandwidth’s ability to support and help its customers like Google, RingCentral, Marchex and Skype drive innovation.
“In looking at our business units, we realized there is a better way to give customers the breadth of services and increased level of attention they need,” said Chris Chuang, Chief Operating Officer, Bandwidth. “The line between our wholesale and enterprise customers has blurred. With enterprise buyers becoming more sophisticated and our largest wholesale customers turning more frequently to using our APIs and end-user facing applications, it made sense for us to combine these businesses into a single division.”
Services available through the division include Voice (Origination, Termination, Toll Free, SIP Trunking), 9-1-1 (E9-1-1 services, ALI database management, NG9-1-1) and SMS. The division will serve local exchange carriers, cable operators, VoIP service providers, over the top (OTT) voice and messaging providers, unified communication providers, and enterprise customers.
“This single, combined entity will benefit our customers as we become better positioned to learn from and leverage the synergies across our wholesale and enterprise customer segments,” said Steve Leonard, EVP and General Manager. “The new business unit will continue to focus on supplying high-quality voice and emergency products, creating a robust suite of software automation tools while providing a superior customer experience.”
The new Bandwidth Wholesale and Enterprise Division consists of more than 200 employees primarily located in the company’s Raleigh, N.C. headquarters and a satellite office in Denver, Colo. The division is responsible for more than 500 wholesale accounts, and thousands of enterprise customers. In addition, the division is responsible for the Next Generation 9-1-1 business, including Alabama’s ANGEN deployment, which is currently underway.
Bandwidth’s Republic Wireless and Phonebooth divisions will continue to operate as standalone business units, serving the consumer and small business segments, respectively.
Bandwidth is among the nation’s largest and fastest-growing communication technology companies. The company operates four divisions – inetwork, Phonebooth, Broadband and republic wireless – that all share a mission of transforming the communications industry. Across the four divisions, Bandwidth provides a full range of communications services, including wholesale voice origination and termination, a full suite of 9-1-1 services, hosted VoIP and internet connectivity service for SMBs, and a consumer wireless business. Founded in 1999, and a certified CLEC in 49 states, Bandwidth is a profitable company headquartered in Cary, NC with a large remote office in Denver, CO and field offices in eight other cities.